1. Introduction
Expert Smart respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, contact us, request a quotation, book a consultation, purchase products, or use any related digital service.
By using this website, you acknowledge the practices described in this policy. Where required by applicable law, we will request your consent before collecting or using certain categories of information.
2. Information We Collect
We may collect information that you provide directly, including your name, email address, phone number, company name, project location, delivery address, payment preference, consultation details and any message or files you submit.
We may also collect technical and usage information automatically, such as IP address, browser type, device type, pages viewed, approximate location, referral source and interactions with our website.
- Contact and account information.
- Quotation, booking, order and support information.
- Website usage and device information.
- Marketing preferences and communication history.
3. How We Use Your Information
We use personal information to respond to enquiries, prepare quotations, arrange site surveys, process orders, deliver services, provide technical support, maintain customer records and improve our website and offerings.
We may also use your information to send relevant service updates, warranty information, project follow-ups and marketing communications where permitted. You may opt out of promotional communications at any time.
6. Data Security
We apply reasonable administrative, technical and physical safeguards designed to protect personal information against unauthorized access, misuse, loss, alteration or disclosure. However, no internet transmission or storage method can be guaranteed to be completely secure.
7. Your Rights
Depending on applicable law, you may have the right to request access to your personal information, ask for correction or deletion, object to certain processing, withdraw consent, or request a copy of your information.
To exercise a privacy right, contact us using the details below. We may need to verify your identity before completing the request.
8. Children's Privacy
Our website and services are not intended for children under the age required by applicable law to provide valid consent. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can review and delete it where appropriate.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal obligations or business practices. The revised version will be posted on this page with an updated date.
10. Contact Us
For privacy questions, requests or concerns, please contact Expert Smart at:
Email: info@expertsmart.net